When you request us to supply goods to you, you will be entering into a legally binding contract with us and will be bound by the following terms of business. Please take some time to read them carefully and if you are unsure on any clause, please contact us for an explanation.

1. PAYMENT
   
   1.1 When doors or other products are sold on a supply only basis and not fitted by us you must pay in full at the time you place your order.

   1.2 All supply and fit jobs require a minimum 75% deposit with order, followed by balance 25% payment when the job is scheduled for installation or delivered to our driver/installer on completion.

   1.3 Repair jobs must be settled in full with our engineer on completion of works.

2. ESTIMATES
   2.1 Estimates are valid for fourteen days from the date of issue, during which you are entitled to make an order. After 14 days, you must ask for a new estimate from us. Delivery date Estimates may vary as shipment may be done either by airfreight or by sea freight which can be exposed to factors that may cause delay in delivery. As such we will advise you from time to time on revised estimated delivery time after an order in placed.

   2.2 Unless specifically stated, the estimate does not include:

   2.2.1 The cost of removing your old door(s), gate(s), Curtain(s), Blinds Etc. or any rubbish from the site;

   2.2.2 The cost of making good brickwork, pointing, rendering, floor or timbers which has been damaged during installation and which is not caused by our negligence in installing the door gate or window fashion supplied.

   2.3 If we believe the existing supporting structure is unsuitable to install a new door gate or windows fashion products ordered, we will inform you at the time of estimate. However, our advice is given as a result of our experience and if you decide to place an order with us despite our advice, we cannot be responsible for the continued suitability of the existing structure after installation. If you have any doubts, we advise you to instruct a surveyor to carry out a full inspection.

   2.4 In a small number of cases, an existing opening can be in a slightly “out of square” condition. If this is obvious at the time the estimate is given, we will make this clear to you and may advise you against having the door or gate installed until same is fixed.

   However, if it only becomes apparent when the new door or gate is installed, our fitter will advise you of the situation and advise that you sort out the issue accordingly.Should you insist on installation then you understand that we cannot guarantee its effectiveness where the door or gate has been installed against our advice. In such event we cannot be held liable for any consequential damage to the supporting structure or to the product itself or be held liable for any consequential loss.

   2.5 You are responsible for clearing the area where the products are to be fitted and we cannot be held responsible for any loss or damage caused to items not removed or adequately protected by you, unless the loss or damage is caused by our negligent work.

   2.6 Please ensure that our fitters have access to sufficient electricity supply to enable them to install the products.

   2.7 If you order products from us, or you provide us with measurements or other details for products which you ask us to install, which are subsequently discovered to be wrong, misleading or inaccurate, then you will be responsible for additional costs incurred by us in replacing any such products urgently unless such replacement is as a result of our erroneously advising you as to the suitability of the product in question.

3. MATERIAL PROTECTION
   3.1 Some of the materials used may naturally vary in colour, or be subject to warping, swelling or shrinkage due to their make up or ordinary natural processes of ageing, fading or the effects of weather or climate. You should consider arranging for such materials to be finished and maintained in accordance with the Manufacturer’s recommendations (or such other maintenance as ought reasonably to be carried out) to avoid unnecessary shrinkage, warping or swelling.

   
   3.2 For the avoidance of doubt, we cannot be responsible for damage caused by natural rotting or deteriorating brickwork of the supporting timbers or structures, which we advise should be treated or repaired appropriately to avoid or postpone rotting or deteriorating brickwork composure or in extreme cases, replaced.

4. DELIVERY
   4.1 Any estimated time we give for delivery may vary. We will try our best to let you know if the time for delivery or installation will change from that stated on the estimate.

   4.2 Where we are delayed in delivering or installing goods because you are unable to take delivery or give us suitable access to install the goods, we reserve the right to charge you reasonable costs for storage of the goods, any increase in our labour and material costs, such increase which will not exceed the percentage increase in the Retail Prices Index (or any replacement of it), between the original date for delivery or instalment and the actual date of delivery or instalment and any bank interest, or other costs incurred by us as a direct result of your delay.

   4.3 If you cancel your order as a result of our late delivery which is caused as a result of a factor outside our reasonable control, we will be entitled to charge you in accordance with clause 6 below.

   4.4 We are concerned that you receive your correct order intact. When new doors, gates and /or other products are fitted, we will ensure that we have the correct order before commencing work. However, when you order goods to be delivered only, you must check the delivery at the time of delivery along with our agent and sign our acknowledgement form.

   If you have signed the form and then after, damages or shortages are discovered we will not be held liable.

5. GOODS WHICH REMAIN UNPAID
   5.1 We will charge you interest on overdue bills at the rate of 2% per calendar month from the date on which you were due to pay us until you make the payment, which will be chargeable on a daily basis.
   
   

   5.2 Until you have fully paid for your entire order, we will continue to own the products supplied to you. Where you have paid by cheque or credit or debit card, “fully paid” means that the funds have reached our bank account.

6. CANCELLING ORDERS
   6.1 When we receive your order, we process it as soon as we can. If you cancel an order where the Gate/Shutter/Blinds/Window fashion or other product is a stock item, we will lose the time we have spent on your order up to the time at which you cancel and so we reserve the right to charge you a cancellation fee which is sufficient to cover our lost expenses and handling charges. If however you cancel a special order product after our suppliers have started manufacturing it, you will be liable for all associated costs.
   
   

   6.2 An order may not be cancelled once a deposit or payment is made after the order has been passed to manufacturer/supplier and be put through the process of IE:- pattern and sizes cut and awaiting process of productions from retailer. 

7. LIABILITY
   7.1 Without prejudice to the provisions contained in clauses 2.2, 2.3, 2.4, 2.5, 2.7, 3.1 and 3.2 if the goods we deliver are not what you ordered or are damaged or defective, or door, gate, Curtain, Blinds Etc. are fitted negligently, we shall have no liability to you unless you notify us in writing at our contact address of the problem promptly.
   
   

   7.2 If you notify a problem to us under this clause, our only obligation will be:
   
   7.2.1 To repair or replace any goods that are damaged or defective or fitted negligently; or
   
   7.2.2 if repair to or replacement of the goods is not possible, or the cost of repair or replacement is disproportionate in the circumstances, to give you a partial or full refund for the goods in question, depending on what we consider is reasonable in the circumstances.
   
   7.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under these terms and conditions including, without limitation damage caused to underground pipes and services (unless either you have instructed us at your expense to carry out a suitable survey of the site or the damage is caused by our negligent work) and we shall have no liability to pay any money to you by way of compensation other than to refund to you an amount for the goods under clause 7.2.2 above.
   
   7.4 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

8. ENTIRE AGREEMENT
   These terms and conditions set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person, agent, employee or other representative on our behalf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
   
   

9. INVALIDITY
   If any part of these terms and conditions in unenforceable (including any provision in which we exclude out liability to you) the enforceability of any other part of these conditions will not be affected.
   
   

10. LAW AND JURISDICTION
    The validity, construction and performance of these terms and conditions shall be governed by the Seychelles law. In the event that any part of this terms and condition of sale is in contradiction to the law of Seychelles, then the law of Seychelles will prevail over that part only and this will not invalidate this term of sale.